Privacy policy
Last updated: October 19, 2026
This Privacy Policy describes how COY LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from coyllc.com or otherwise communicate with us (collectively, the "Services").
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date.
How We Collect and Use Your Personal Information
Information We Collect Directly from You
- Contact details including your name, address, phone number, and email.
- Order information including your billing address, shipping address, payment confirmation, and phone number.
- Account information including your username, password, and security questions.
- Customer support information you choose to include in communications with us.
Information We Collect about Your Usage
We may automatically collect Usage Data using cookies, pixels and similar technologies, including device information, browser information, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information from vendors and service providers such as Shopify (our platform), payment processors, and advertising and analytics partners.
How We Use Your Personal Information
- Providing products and services. To process payments, fulfill orders, send notifications, manage your account, and facilitate returns and exchanges.
- Marketing and advertising. To send marketing communications and show relevant advertisements. You may opt out at any time.
- Security and fraud prevention. To detect and act on possible fraudulent or illegal activity.
- Service improvement. To provide customer support and improve our Services.
Cookies
We use cookies to power and improve our Site and to run analytics. Where the law requires it, we ask for your consent before collecting data through cookies and similar technologies. You can also remove or reject cookies through your browser settings, though this may affect how the Site works.
How We Disclose Personal Information
- Vendors who perform services on our behalf (payment processing, analytics, customer support, fulfillment, shipping).
- Business and marketing partners.
- Third parties when you direct or consent to such disclosure.
- Authorities when required by law or to enforce our terms of service.
Your Privacy Choices
Some U.S. state laws let you opt out of the sale or sharing of your personal information for advertising. You can make that choice at any time on our Your Privacy Choices page.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy or security of those sites.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We take reasonable precautions to protect your information. We retain personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on where you live, you may have rights to access, delete, or correct your personal information, request data portability, or opt out of certain uses. To exercise these rights, contact us using the details below.
Contact
For questions about this Privacy Policy or to exercise your rights, contact us at support@coyllc.com.
COY LLC · Powhatan, Virginia, USA